Each day we have the following appointments available:
Samples can be dropped off from 8:00am.
Types of Appointments
| Pre-Bookable |
Can be booked up to 1 month in advance for GP's
Practice nurse appointments can be booked up to 6 months in advance
|
| Book on the Day |
Several appointments are opened up each day for same day booking.
We have nurse Practitioners in the practice and these appointments are for book on the day use, for more information on what a Nurse Practitioner can do please below.
|
| Online Booking |
Each week there are appointments available with a doctor that can be booked online. You need to register at reception for this service. |
| Urgent |
If there are no free appointments that day and you feel that the problem is urgent for that day, you can request a note be put through to the triage nurse or the doctor on call. You will be called back and either given advice, a prescription or asked to come along and see the nurse or doctor. Please ensure that you give us the correct contact number and that you are contactable. |
Please note - All urgent problems are dealt with the same day. Please give the reception staff as much information as possible.
Why does the Receptionist need to ask what's wrong with me?
It is not a case of the receptionist being nosey!
The reception staff are members of the practice team and it has been agreed by the GP's that they would ask patients why they need to be seen.
Reception staff ask questions so they can ensure that you receive:
- The most appropriate medical care.
- From the most appropriate health care professional.
- At the most appropriate time.
Receptionist are asked to collect brief information from patients:
- To ensure that all patients receive the appropriate level of care.
- To direct patients to see the nurse or other health care professionals rather than a doctor, where appropriate.
Reception staff, like all members of the team, are bound by confidentiality rules:
- Any information given by you is treated strictly confidentially.
- The practice would take any breach of confidentiality very seriously and deal with it accordingly.
- You can ask to speak to a receptionist in private away from reception if you wish.
- If you feel an issue is very private and do not wish to say what this is, then this will be respected.
What does a Nurse Practitioner do?
Provide treatment and advice in the management of common illnesses and long term conditions.
Assess and examine you, make a diagnosis and provide treatment including a prescription if required.
Make referrals to Hospital doctors or Healthcare professionals.
Admit patient into Hospital when necessary.
They will work closely and liaise with your doctor about your care.
Book Appointments Online
Sign in to Patient Access.
Cancelling or changing an appointment
If you can not make an appointment please let us know as soon as you can so another patient can book the appointment. You can cancel or change your appointment by:
- Use Patient Access or the NHS App
- Contact us Monday to Friday 8:00am to 6:30pm on 01952 882854
- Visit the surgery and speak to one of our Receptionists.
Try the NHS App
You can now access the NHS app, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.